Terms of service

Last updated: October 19, 2026

This website is operated by Little Drops of Water USA LLC. Throughout these terms, "we," "us" and "our" refer to Little Drops of Water USA LLC. By visiting our site and/or purchasing from us, you engage in our "Service" and agree to be bound by these Terms of Service, including any additional terms and policies referenced here.

Please read these Terms carefully before accessing or using our website. If you do not agree to all of them, you may not access the website or use any services. Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products to you.

1. Online store terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, or violate any laws in your jurisdiction, including copyright laws. You must not transmit any worms, viruses or code of a destructive nature. A breach of any of these Terms will result in immediate termination of your Services.

2. General conditions

We reserve the right to refuse service to anyone for any reason at any time. Your content (not including credit card information) may be transferred unencrypted over various networks; credit card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without our express written permission. Section headings are for convenience only and do not limit or affect these Terms.

3. Accuracy, completeness and timeliness of information

We are not responsible if information on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. This site may contain historical information, provided for reference only. We may modify the contents of this site at any time but have no obligation to update any information.

4. Modifications to the Service and prices

Prices for our products are subject to change without notice. We may modify or discontinue the Service, or any part of it, at any time without notice. We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.

5. Products and services

Certain products may be available exclusively online and in limited quantities. They may be returned or exchanged only under our Refund Policy. We make every effort to display product colors and images accurately, but cannot guarantee that your device's display of any color will be accurate. We may limit sales of our products to any person, geographic region or jurisdiction, and may discontinue any product at any time. Product descriptions and pricing may change at any time without notice.

6. Accuracy of billing and account information

We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, per household or per order. If we change or cancel an order, we will attempt to notify you using the contact information provided with the order. You agree to provide current, complete and accurate purchase and account information, and to update it promptly, so that we can complete your transactions and contact you as needed.

7. Optional tools

We may provide access to third-party tools over which we have no control. Such tools are provided "as is" and "as available," without warranties of any kind, and we have no liability arising from your use of them. Please review the third-party provider's terms before use.

8. Third-party links

Some content or services on our site may include materials from third parties, and links may take you to websites not affiliated with us. We are not responsible for their content, and we are not liable for any harm or damages related to purchases or use of goods, services or content from third-party websites. Complaints or questions about third-party products should be directed to the third party.

9. User comments, feedback and submissions

If you send us ideas, suggestions, proposals or other materials ("comments"), you agree that we may edit, copy, publish, distribute, translate and otherwise use them in any medium, without restriction. We are under no obligation to keep comments confidential, to pay compensation for them, or to respond to them. You agree that your comments will not violate any third-party rights or contain unlawful or abusive material or malware. You are solely responsible for your comments and their accuracy.

10. Personal information

Your submission of personal information through the store is governed by our Privacy Policy.

11. Errors, inaccuracies and omissions

Our site may occasionally contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times or availability. We reserve the right to correct any errors, to change or update information, or to cancel orders if any information is inaccurate, at any time and without prior notice, including after you have submitted your order.

12. Prohibited uses

You may not use the site or its content: for any unlawful purpose or to solicit others to perform unlawful acts; to violate any international, federal, provincial or state law or regulation; to infringe our intellectual property rights or those of others; to harass, abuse, insult, harm, defame or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; to submit false or misleading information; to upload or transmit viruses or other malicious code; to collect or track the personal information of others; to spam, phish, pharm, pretext, spider, crawl or scrape; for any obscene or immoral purpose; or to interfere with or circumvent the security features of the Service. We may terminate your use of the Service for violating any of these prohibited uses.

13. Disclaimer of warranties and limitation of liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure or error-free, or that results obtained from it will be accurate or reliable. Your use of the service is at your sole risk. The service and all products delivered through it are provided "as is" and "as available," without any representation, warranty or condition of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title and non-infringement, except as expressly stated by us.

In no case shall Little Drops of Water USA LLC, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including lost profits, lost revenue, lost savings, loss of data or replacement costs, arising from your use of the service or any products procured through it. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, in those states our liability is limited to the maximum extent permitted by law.

14. Indemnification

You agree to indemnify, defend and hold harmless Little Drops of Water USA LLC and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

15. Severability

If any provision of these Terms is found unlawful, void or unenforceable, it shall still be enforced to the fullest extent permitted by applicable law, the unenforceable portion shall be severed, and the validity of the remaining provisions shall not be affected.

16. Termination

Obligations and liabilities incurred before termination survive it. These Terms are effective until terminated by you or us. You may terminate them at any time by notifying us or by ceasing to use our site. If, in our sole judgment, you fail to comply with these Terms, we may terminate this agreement at any time without notice, and you remain liable for all amounts due up to the date of termination.

17. Entire agreement

Our failure to exercise or enforce any right or provision of these Terms is not a waiver of it. These Terms, together with any policies or operating rules we post on this site, are the entire agreement between you and us and govern your use of the Service, superseding any prior agreements, communications and proposals, oral or written.

18. Governing law

These Terms of Service and any separate agreements under which we provide you Services are governed by and construed in accordance with the laws of the State of Illinois, United States of America.

19. Changes to these Terms

You can review the current version of these Terms at any time on this page. We may update, change or replace any part of them by posting changes on our website. Your continued use of our website or Service after changes are posted means you accept them.

20. Contact

Little Drops of Water USA LLC, 2501 Chatham Rd Ste N, Springfield, IL 62704, United States. Email care@littledropsofwater.com · Phone (855) 920-2721 · Monday–Friday, 9:00 AM – 5:00 PM CT.