Privacy Policy

We’re a family‑owned company, and your trust matters. This policy explains how Little Drops of Water® collects, uses, and protects your information. This applies when you visit our website, shop with us, or subscribe to our messages.

1) Who we are & contact

Little Drops of Water USA LLC
2501 Chatham Rd Ste N, Springfield, IL 62704, USA
Email: littledrops@littledropsofwater.com

2) What we collect

Identifiers & contact: name, email, phone, billing/shipping address
Order & Payment: When you buy items, we show your order totals. Your payment card data is safely tokenized and processed by our providers. We do not store full card numbers. Little Drops of Water
Device & browsing: IP address, device/browser type, pages viewed, referring URLs, approximate location
Communications: your messages to us (email, forms, support)
Social & UGC (if used): profile info you choose to share via widgets
SMS (if opted‑in): mobile number, message content necessary to provide the service Little Drops of Water

3) How we use your info

To fulfill orders & customer service
To operate and secure our store (fraud prevention, troubleshooting)
To personalize & improve site experience and product discovery
To communicate about orders, new products, and offers (with your consent where required)

4) Shopify & other providers

Our store runs on Shopify, which securely hosts our storefront and processes data on our behalf. See Shopify Privacy and Cookie Policy for details about cookies and processing by Shopify and its sub‑processors.

We also share limited data with payments, shipping, analytics, and advertising partners so they can perform their services. We require them to protect your data and use it only for the contracted purpose. Little Drops of Water

5) Cookies & similar tech

We use cookies and similar technologies to:

Make the site work (cart, checkout, security)
Understand performance (analytics)
Show relevant products/ads (where permitted)

You can control cookies via your browser and—where available—our cookie preferences tool. For Shopify’s current cookie categories and examples, see Shopify’s Cookie Policy.

6) Your privacy rights

California (CCPA/CPRA): You have the right to access your information. You can also know what information we have about you. If you want, you can delete your information or correct it. You can opt-out of sale or sharing of your data. You can also limit how we use or share sensitive personal information. Lastly, you will not be discriminated against for using these rights. Use our Do Not Sell or Share link or contact us to submit requests; authorized agents may act on your behalf.

Other US states: Where state law provides similar rights, we will honor them in accordance with applicable requirements.

EU/UK (if applicable): You have GDPR rights (access, rectification, erasure, restriction, portability, objection).

We manage data for three main reasons.

First, we use it to fulfill orders based on our contract.

Second, we need your consent for marketing, SMS, and some cookies.

Lastly, we have legitimate interests like keeping the site secure and doing basic analytics.

Transfers outside your region occur via Shopify and other providers using appropriate safeguards.

How to exercise rights: Email littledrops@littledropsofwater.com or use available web forms/links (e.g., cookie preferences, Do Not Sell/Share). We’ll verify your request consistent with applicable laws.

7) SMS terms & opt‑out (if you use SMS)

If you opt into our SMS, we’ll send updates and offers. You can opt out anytime by replying STOP (or similar phrases—we honor common non‑standard opt‑outs). We process opt‑out requests within 10 business days and identify messages as from Little Drops of Water. Message/data rates may apply. Quiet hours are observed per applicable rules.

8) Data retention

We keep personal data only as long as we need it for the reasons mentioned above (like tax or accounting for orders). After that, we delete or anonymize it, unless the law says we must keep it longer.

9) Security

We use reasonable safeguards appropriate to the sensitivity of the data. Payment data is kept safe and secure. We use PCI-DSS compliant providers, and we never store full card numbers in our systems. Little Drops of Water

10) Children

Our site isn’t intended for children under 13. We don’t knowingly collect data from children under 13. Parents can contact us to remove information. Little Drops of Water

11) Changes

We may update this policy from time to time. We’ll post the new date and, where material, provide additional notice.

Last updated: [August 22, 2025].